From Warren Eckstein - Petco takes 'full responsibility' for dog's death in Virginia, removes dryers from stores
Jun-10-2015

California-based Petco has taken "full responsibility" for the death of a dog named Colby at its Midlothian store last week. Colby's owner Allison Marks said Colby died after he was left in a dryer cage too long during a grooming appointment at the at Westchester Commons location.

While the investigation is on-going, Colby's family released the following statement.

"Colby's family would like to Thank everyone for all the continuous support and prayers during this difficult time."

Petco said Colby's death was the result of the store's animal care protocols not being followed.

"As a result, the individuals directly involved are no longer part of our company," Petco said in a Thursday statement. "While we've confirmed that no heat was used, and is not used in any of our grooming salon dryers, as an additional measure, the type of kennel dryer Colby was housed in has been removed from service in all Petco stores."
Petco said it planned to retrain all groomers nationwide next week.

"As animal lovers, we're saddened and deeply concerned about what happened to Colby last Friday, and we're committed to doing everything in our power to prevent this kind of tragedy from ever happening again," the online statement indicated. "We take full responsibility for what happened in Midlothian, and remain heartbroken over Colby's untimely passing. Pet parents place their trust in us, and we realize that trust is earned. We understand there is no way to make up for the loss of Colby, and our thoughts continue to be with his family during this difficult time."

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